People Also Ask
Q: Why Can't I Track My Order?
A: Please ensure you entered the correct order ID or email address when
placing your order. If you confirm your order is correct, please check back
after a few hours, as there may be system delays.
Q: Why Is My Order Processing?
A: Usually, if the hair you ordered is in stock, it can be shipped out soon on
working days, but if the product you order is a customized hair product, then
we need several days to customize it for you. Please don't worry,we will try
our best to ship your order out ASAP to help you receive it ASAP.
Q: Why is my order delayed?
A: Typically, delivery to most countries takes approximately 7-15 business days
after shipment. Due to customs duties, delivery times may be delayed. We will
continue to monitor your delivery status.